Information We Collect

We collect personal information such as your full name, phone number, email address, profile photo (optional), and government-issued ID for drivers. We also collect real-time location data, pickup and drop-off locations, trip routes, device details, IP address, and app usage logs.

Location Information

Location data is collected only when the app is in use or running in the background for trip tracking, navigation, and safety. This follows Google Play and Apple App Store policies.

Payment Information (Cash Only)

Udrive currently supports cash payments only. We record ride fare amount and payment status but do not collect or store card, bank, or digital wallet details.

How We Use Your Information

We use your information to provide and manage rides, connect riders with drivers, improve app performance, communicate updates, ensure safety, prevent fraud, and comply with legal requirements.

Sharing of Information

We do not sell your data. Information is shared only between riders and drivers to complete trips, with trusted service providers, or when required by Pakistani law.

Data Retention

We retain your information only as long as necessary to provide services, meet legal obligations, and resolve disputes. You may request deletion of your account at any time.

User Rights

You can access, update, correct, or delete your personal data and withdraw consent by contacting Udrive support.

Data Security

We use secure servers, encrypted transmissions, and limited access controls to protect your data. However, no system is completely secure.

Children’s Privacy

Udrive is not intended for users under 18. We do not knowingly collect data from minors.

Contact Us

If you have questions about this Privacy Policy, contact us at info@udrive.pk or visit www.udrive.pk

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